Terms & Conditions

All purchases will be sent by Royal Mail Special Delivery within 3 working days of receiving payment. We only post to UK addresses - please contact us (before completing your purchase) for a price if you wish the goods to be shipped overseas.

Returns

We are confident that you will be delighted with your online purchase. If, however, you are not completely satisfied, we offer a full refund on goods returned to us within 14 days. When we receive the goods we will give you a full refund of the amount paid.

The right to return the goods to will not apply if the jewellery has been worn or has been made or customised specifically for you.

To return an item of jewellery:

We advise returning your item by Royal Mail Special Delivery for insurance purposes. Wrap the item securely and send to The Jewellers Bench, 52 High Street, Great Missenden, Bucks. HP16 0AU. Alternatively you can return it to our shop in Great Missenden.

This refund policy refers only to online purchases and therefore is not applicable to purchases in our shop.